Shipping policy

 1. Shipping Method

• We provide free shipping for all prepaid orders within India.
• All prices listed are inclusive of GST.

 2. Order Processing and Dispatch

• Each of our exquisite pieces is meticulously crafted to order.
• You will receive an email notification as soon as your order is confirmed.
• We strive to dispatch your order as soon as we receive the order. Once dispatched it can take 7-10 business days to reach you. 

3. Delivery Schedule

• Our courier partner is equipped to deliver shipments between Monday and Saturday (excluding Public Holidays) from 10 AM to 6 PM.
• Requests for address changes can only be accommodated if the order has not been shipped from our warehouse.
• To ensure smooth communication, please provide your correct phone number & email address with every order.

 4. Tracking Information

• Once your package is dispatched, you will promptly receive an email containing your tracking information.
• While we are committed to assisting in tracking your parcel, we cannot be held responsible for delays caused by natural disasters or unforeseeable circumstances, especially if they are attributed to our delivery partner.

 5. Contact Details

• It is imperative that you correctly enter your contact details, including the pin code. 

6. Contact Us

For any additional information or queries related to the dispatch of your order, please reach out to us during our operating hours:

Operating Hours : Monday to Saturday, 10 AM to 6 PM (IST) 

Contact No. : +91 9289830946

Email : sarfiriofficial@gmail.com