FAQ

Q.1 How should I take care of my jewellery?
Store your jewellery in an airtight pouch or box when not in use. Avoid contact with water, perfumes, deodorants, and other alcohol-based products to maintain its finish and shine.

Q.2 Can I return my order?
As all SARFIRI pieces are carefully handcrafted and prepared on order, we do not offer returns. However, exchanges may be available as per our Exchange Policy.

Q.3 What materials are used in SARFIRI jewellery?
We use premium-quality materials including gold-plated bases, high-grade stones, crystals, and pearls. Specific material details for each piece are mentioned in the respective product description.

Q.4 How long will my order take to arrive?
Orders are typically processed within 2–4 working days and delivered within 5–7 business days, depending on your location.

Q.5 Will the jewellery tarnish over time?
Our pieces are crafted using high-quality plating and carefully selected materials to ensure durability. With proper care and storage, SARFIRI jewellery can retain its shine for a long time.

Q.6 Is the jewellery suitable for sensitive skin?
Most SARFIRI pieces are designed to be skin-friendly. However, if you have highly sensitive skin, we recommend reviewing the material details mentioned in the product description.